Service - ANHU ELECTRIC POWER GROUP

24 Hours Response

We provide 24-hour response service to ensure that customers can receive timely support at any time. Whether it is product consultation, technical support or after-sales service, our professional team will be on standby to respond quickly to customer needs.

Our 24-hour response service goes beyond simply answering calls and dispatching personnel, it is a full-scale service commitment.

We will track the progress of customer needs throughout the process to ensure that problems are resolved in a timely manner. We always put customer satisfaction first, and we will continue to optimize and improve our services to provide customers with a more high-quality and efficient service experience.

Technical Assist

Anhu Electric Power Group provides customers with professional technical solution services. We are well aware of the importance of technical issues in the power field. No matter what technical problem you face, our team of experts is here to provide you with solutions and support.

Our technical solution services cover all areas of the power industry, including but not limited to cable connections, insulation material selection, equipment troubleshooting, etc. Whether you encounter problems during the design phase or encounter difficulties during implementation, we will provide you with professional advice and suggestions.

Remote Video Assistance

We provide efficient remote video assistance services to our customers, and we understand the importance of solving problems quickly in the power industry.

Through remote video assistance, we can conduct audio-visual communication with customers in real time and quickly help solve technical and operational difficulties. No matter when and where, with just a video call, we will provide you with professional help and answers at any time, and work with you to create a better future.

Warranty

Anhu Electric Power Group has always focused on the interests of our customers. We provide customers with comprehensive warranty services to ensure that customers enjoy the greatet peace of mind and protection when using our products and services.

Our warranty services include the following:

Product Warranty :We provide a one-year quality guarantee for all products.

Service warranty :Our professional team will provide customers with comprehensive technical support and after-sales service.

After-sales tracking :We will track and record every customer's after-sales service to ensure that the problem is completely solved.

Quality improvement :We will continue to optimize product and service quality, continuously introduce advanced technology and management experience, and enhance customer satisfaction and trust.